🚀We’re Hiring: German Technical Support Specialist! 🎬
Are you a tech-savvy problem solver fluent in Dutch? Join the world’s biggest streaming platform and help us deliver top-notch support to our users!
📍Location: Spain (Onsite with Hybrid/Remote options available)
📋Position: German Technical Support Specialist
Your Responsibilities:
- 🛠 Expert Technical Support:
Provide expert assistance to Dutch -speaking users via phone, email, and chat, ensuring a seamless experience. - 🔍 Diagnose & Resolve Issues:
Identify and troubleshoot technical issues related to streaming services and devices efficiently - 📈 Optimize User Experience:
Assist with troubleshooting to enhance and optimize user experiences, making streaming enjoyable for all customers. - 📚 Document & Collaborate:
Document issues accurately and collaborate with the development team to drive continuous improvement in our services
What We’re Looking For:
- 🇩🇪 German Fluency:
Fluent in German (C2 level) with excellent communication skills. - 💬 English Proficiency:
Strong English communication skills are essential for internal collaboration. - 🧠 Technical Aptitude:
Passionate about delivering exceptional customer service. Ability to handle challenging situations with professionalism and empathy. - 🏢 Spain-Based:
Ability to work onsite in Spain, with options for hybrid or remote work as needed.
Why You’ll Love Working With Us:
- 💸 Competitive Salary & Benefits:
Enjoy a competitive salary and comprehensive benefits package tailored to your needs. - 🚀 Career Growth:
Opportunities for career growth and professional development in a leading global company. - 🎉 Inclusive Work Environment:
Be part of a vibrant, inclusive workplace culture that values diversity and creativity. - 📺 Streaming Perks:
Access to the latest in streaming technology and entertainment, keeping you at the forefront of innovation.
Job Category: Technical Support Specialist
Job Location: Spain
