Location: Lisbon, Portugal
Employment Type: Full-time, Onsite
Language Requirements: German & English
Are you an exceptional leader with a passion for managing and motivating teams? Do you speak German fluently and excel in a dynamic, international environment? Join us in Lisbon as a German Team Leader and lead our team to new heights! 🚀
About Us:
We are a leading multinational multilingual company, renowned for our top-tier services and innovative solutions. With a footprint across multiple continents and a diverse team of professionals, we are dedicated to excellence and committed to delivering superior customer support. Be part of a company where your leadership will truly make a difference! 🌐
What You’ll Do:
As a German Team Leader, you will play a crucial role in guiding and inspiring a team of German-speaking professionals. Your key responsibilities will include:
- 👥 Team Leadership: Lead, motivate, and support your team to achieve and surpass performance goals.
- 📊 Performance Management: Monitor and analyze team performance metrics to drive continuous improvement and achieve targets.
- 🗣 Effective Communication: Maintain clear and open communication within your team and across departments.
- 🔧 Problem Resolution: Address and resolve operational issues and client concerns efficiently and effectively.
- 📚 Training & Development: Provide coaching and development opportunities to enhance team skills and career progression.
- 🎯Goal Setting: Establish clear objectives and expectations for team members in alignment with company goals.
What We’re Looking For:
We are seeking a proactive and experienced leader who meets the following criteria:
- 📚 Language Skills: Fluent in German and English, with excellent verbal and written communication abilities.
- 💼 Leadership Experience: Proven track record in leading and managing teams, ideally within a customer service or BPO setting.
- 🧠 Strategic Thinking: Strong problem-solving skills and the capability to think strategically to drive team success.
- 🤝 Collaborative Approach: Ability to work well with diverse teams and foster a positive, inclusive work environment.
- 📈 Performance Driven: Demonstrated ability to set, track, and achieve performance goals.
- 💪 Adaptability: Comfortable thriving in a fast-paced, ever-evolving work environment.
What We Offer:
We provide a vibrant and supportive work environment with the following benefits:
- 💶 Competitive Salary: Attractive salary package with performance-based bonuses.
- 🌞 Living in Lisbon: Enjoy the lively culture, rich history, and stunning scenery of Portugal’s capital city.
- 🪴 Career Growth: Opportunities for professional development and career advancement within our global organization.
- 🏢 Modern Workplace: Work in a cutting-edge office equipped with the latest technology and amenities.
- 🥳️ Social Events: Engage in team-building activities and social events to strengthen team spirit.
- 🧘♂️Health & Well-being: Comprehensive health insurance and wellness programs to support your overall well-being.
