🎥 Are you passionate about movies, series, and all things streaming? Do you speak German fluently? Join our vibrant team in Lisbon and help us provide top-notch service to our Premium Members!
📝 Key Responsibilities:
- 🗣 Engage with our German-speaking Premium Members, offering personalized support and assistance.
- 💭 Respond to inquiries via phone, email, and chat, ensuring timely and accurate resolutions.
- 🌐 Troubleshoot technical issues and provide solutions for our streaming services.
- 💡Share insights and feedback to help improve our products and services.
👤 What We’re Looking For:
- Fluency in German and English (both written and spoken) is essential.
- Previous customer service experience is a plus, especially in a digital or streaming environment.
- Excellent communication skills and a customer-centric mindset.
- Problem-solving abilities and attention to detail.
- Passion for entertainment, movies, and series!
🏆 What We Offer:
- Competitive salary and benefits package.
- A dynamic, multicultural working environment.
- Opportunities for professional growth and development.
- Access to our premium streaming service – enjoy your favorite shows and movies on us!
📍 Why Lisbon?
Experience the beautiful coastal city of Lisbon, known for its vibrant culture, delicious cuisine, and warm climate. Work in a lively city that blends tradition with modernity, perfect for both work and leisure.
Job Category: Customer Consultant
Job Location: Portugal
