Location: Lisbon, Portugal
Employment Type: Full-time, Onsite
Language Requirements: French & English
Are you a dynamic leader with a knack for motivating and guiding teams? Do you speak French fluently and thrive in a vibrant, international environment? We’re looking for a French Team Leader to join our Lisbon office and lead our team to new heights! 🚀
About Us:
We are a leading multinational multilingual company, celebrated for our high-quality services and cutting-edge solutions. With a presence on multiple continents and a diverse workforce, we are dedicated to excellence and passionate about providing exceptional customer support. Join us and make an impact where it matters most! 🌐
What You’ll Do:
As a French Team Leader, you will be pivotal in steering a team of French-speaking professionals towards success. Your core responsibilities will include:
- 👥 Team Leadership: Inspire, motivate, and guide your team to exceed performance goals.
- 📊 Performance Management: Track and assess team performance to drive improvements and meet targets.
- 🗣 Effective Communication: Ensure clear and open communication within your team and across other departments.
- 🔧 Problem Resolution: Resolve operational issues and client concerns efficiently and effectively.
- 📚 Training & Development: Offer coaching and development opportunities to advance team skills and careers.
- 🎯 Goal Setting: Set clear objectives for team members aligned with the company’s strategic goals.
What We’re Looking For:
We seek an energetic and experienced leader who meets the following qualifications:
- 📚 Language Skills: Fluent in French and English, with strong verbal and written communication skills.
- 💼 Leadership Experience: Proven success in leading and managing teams, preferably in a customer service or BPO context.
- 🧠 Strategic Thinking: Excellent problem-solving abilities and strategic thinking to drive team success.
- 🤝 Collaborative Approach: Ability to work effectively with diverse teams and foster an inclusive work environment.
- 📈 Performance Driven: Demonstrated ability to set, track, and achieve performance objectives.
- 💪 Adaptability: Thrive in a fast-paced and evolving work environment.
What We Offer:
We provide a stimulating and supportive work environment with the following benefits:
- 💶 Competitive Salary: Attractive salary with performance-based bonuses.
- 🌞 Living in Lisbon: Experience the vibrant culture, rich history, and beautiful scenery of Portugal’s capital.
- 🪴 Career Growth: Opportunities for professional development and career progression within our global organization.
- 🏢 Modern Workplace: Work in a state-of-the-art office with the latest technology and amenities.
- 🥳️ Social Events: Participate in team-building activities and social events to enhance team spirit.
- 🧘♂️ Health & Well-being: Comprehensive health insurance and wellness programs to support your well-being.
