Location: Lisbon, Portugal
Company: The Biggest Streaming Platform
🌟 Join Our Team in Lisbon! 🌟
Are you passionate about streaming and delivering exceptional customer service? Do you speak French fluently? We’re looking for a French-speaking Customer Consultant to join our team at the biggest streaming platform and provide outstanding support to our Premium Members!
🔑 Key Responsibilities:
- 🗣 Offer top-notch support to our French-speaking Premium Members via phone, email, and chat.
- 🔧 Troubleshoot and resolve technical issues related to our streaming services to ensure a smooth user experience.
- 💭 Assist members in navigating our platform and making the most of its features.
- 📊 Collect and relay feedback to help us continuously enhance our services and customer satisfaction.
👤 What We’re Looking For:
- Fluency in French and English (both written and spoken) is essential.
- Previous customer service experience is preferred, especially in a digital or streaming context.
- Excellent communication skills and a commitment to providing outstanding customer support.
- Strong problem-solving abilities and attention to detail.
- A genuine interest in entertainment, including movies and series!
🏆 What We Offer:
- Competitive salary and a comprehensive benefits package.
- A dynamic and inclusive work environment.
- Opportunities for career advancement and professional development.
- Free access to our premium streaming service—enjoy unlimited movies and shows!
📍 Why Lisbon?
Experience the charm of Lisbon, a city celebrated for its vibrant culture, beautiful landscapes, and pleasant climate. It’s the perfect place for both work and leisure.