Dutch Technical Support Specialist

Location: Lisbon, Portugal
Employment Type: Full-time, Onsite
Language Requirements: Dutch & English

Are you a tech-savvy problem solver with a knack for helping others? Do you speak Dutch fluently and thrive in a multicultural environment? Join our team in Lisbon and be the go-to expert for technical support! 🚀

About Us:

As a Technical Support Specialist (Dutch), you will play a crucial role in resolving technical issues and ensuring our clients receive top-quality support. Your main responsibilities will include:

• 🛠 Technical Assistance: Provide expert-level support to Dutch-speaking clients on a range of technical issues.
• 🔎 Troubleshooting: Diagnose and resolve technical problems efficiently while ensuring customer satisfaction.
• 📈 Issue Tracking: Log and track technical issues, identifying patterns and recommending improvements.
• 💭 Communication: Communicate effectively with clients to understand their issues and provide clear, actionable solutions.
• 📚Documentation: Create and maintain detailed documentation and knowledge base articles for common issues and solutions.

What We’re Looking For:

We are looking for an enthusiastic and detail-oriented individual with the following qualifications:

• 📚 Language Skills: Native or fluent in Dutch, with strong proficiency in English (both written and spoken).
• 🧠 Technical Knowledge: Solid understanding of technical concepts and troubleshooting methods.
• 💭 Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical issues clearly.
• 🔧 Problem-Solving Skills: Strong analytical and problem-solving abilities to tackle a variety of technical challenges.
• 🌍 Team Player: Ability to work effectively within a multicultural team environment.
• 📝 Attention to Detail: Meticulous attention to detail and commitment to delivering high-quality support.

What We Offer:

We offer a supportive and exciting work environment with a range of benefits:

• 💶 Competitive Salary: Attractive salary package with performance-based bonuses.
• 🌞 Living in Lisbon: Enjoy the vibrant culture and scenic beauty of Portugal’s capital city.
• 🪴 Career Growth: Opportunities for professional development and career advancement within a global organization.
• 🏢 Modern Workplace: Work in a state-of-the-art office with the latest technology and a comfortable setting.
• 🥳️ Social Events: Participate in regular team-building activities and social events to foster team spirit.
• 🧘‍♂️Health and Well-being: Comprehensive health insurance and wellness programs to support your overall health.