Location: Lisbon, Portugal
Employment Type: Full-time, Onsite
Language Requirements: Dutch & English
Are you a dynamic leader with a passion for team management? Do you speak Dutch fluently and thrive in a fast-paced, global environment? Join us in Lisbon as a Dutch Team Leader and make an impact at a worldwide giant!
About Us:
We are a leading multinational multilingual company, renowned for our exceptional services and innovative solutions. With a presence in over 30 countries and a team that spans the globe, we are dedicated to excellence and driven by a commitment to superior customer support. Be part of a company where your leadership will shape the future! 🌐
What You’ll Do:
As a Dutch Team Leader, you will oversee and inspire a team of Dutch-speaking professionals to deliver outstanding performance. Your role will include:
- 👥 Team Management: Lead, motivate, and support your team to achieve and exceed performance goals.
- 📊 Performance Monitoring: Track and analyze team performance metrics to drive continuous improvement.
- 🗣 Communication: Foster open and effective communication within your team and with other departments.
- 🔧 Problem-Solving: Address and resolve operational issues and client concerns in a timely manner.
- 📚 Training & Development: Provide coaching and development opportunities to enhance team skills and career growth.
- 🎯 Goal Setting: Set clear objectives and expectations for team members, aligning with company goals.
What We’re Looking For:
We seek a proactive and experienced leader who meets the following criteria:
- 📚 Language Skills: Fluent in Dutch and English, with excellent verbal and written communication skills.
- 💼 Leadership Experience: Proven experience in leading and managing teams, preferably in a customer service or BPO environment.
- 🧠 Strategic Thinking: Strong problem-solving skills and the ability to think
strategically to drive team success. - 🤝 Team Collaboration: Ability to work collaboratively with diverse teams and foster a positive work environment.
- 📈 Performance Focused: Ability to set, track, and achieve performance goals effectively.
- 💪Adaptability: Capable of thriving in a fast-paced, dynamic work environment.
What We Offer:
We provide a rewarding and dynamic work environment with the following benefits:
- 💶 Competitive Salary: Attractive salary package with performance-based bonuses.
- 🌞 Living in Lisbon: Enjoy the vibrant culture, rich history, and beautiful scenery of Portugal’s capital city.
- 🪴 Career Growth: Opportunities for professional development and career advancement within our global organization.
- 🏢 Modern Workplace: Work in a state-of-the-art office equipped with the latest technology and amenities.
- 🥳 Social Events: Participate in team-building activities and social events to enhance team spirit.
- 🧘♂️ Health and Well-being: Comprehensive health insurance and wellness programs to support your overall health.
